Hello from your care team

Welcome to Medopad. Your care team has chosen this mobile app to help you keep track of your health and optimise your care. Let’s help you get started on this journey.

What is ‘Medopad’ ?

Medopad is a mobile app for patients like you. It tracks your health and activity at home, and shows your care team your progress.

Who has access to my data ?

Your care team will be given access to your data when you make your Medopad account. Your care team can access your data at any time through their own portal. You can choose who your data is shared with at any time in the app.

When to use Medopad ?

Medopad will be added to your phone, so it’s important you keep it with you during the day. Your care team has chosen the activities for you (e.g. blood pressure) and it’s important you complete them as prescribed.

Message from clinician
— Dr Tara Mastracci, Clinical Director, Vascular Surgery & Clinical Lead, Royal Free Hospital

  1. Medopad app on your phone

Before getting to the fun part you need to make your Medopad account using your email address and your smartphone.

To make your account you need to have an email address (eg. xxxx@gmail.com). This is easier if you can open your email on your smartphone, as an email message to finish set-up will be sent to your email address.

iOS version (iPhones)

If you are using an iOS please check the iOS version is 10.3 or above-  iPhone 5 and above will have this version. To find out you can check the Settings section on your phone.

Steps to download on iOS

  1. Open up the App Store and search "Medopad Patient Monitoring"

  2. Download Medopad app onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

Android (eg. Samsung)

If your smartphone is an Android, please check the Android version is 5.0 or above. You can find this information on your phone settings in ‘about device’.

Steps to download on Android

  1. Open up the Play Store and search "Medopad Patient Monitoring"

  2. Download Medopad onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

If your team has asked you to count your steps or do the “6 minute walk test” then make sure the phone can measure steps (some  Android devices do not have the technology to support the Medopad app)


Download the App here

Download app and signup using the promocode send to you via email.


2. Steps to register your account

Now that the Medopad app is on your phone, you will need to make your own account.

  1. Click on “register a new account” (see image below)

  2. Please provide

    1. Your email address

    2. Your full legal name so your doctor knows it is you

    3. Create a password with 8 characters or more, with at least one letter (the rest can be numbers/symbols)

    4. Enter your activation code and click” register” (this is a code just for you, please don’t share it with others)

 

Your activation code is:

41353439

(this is a code just for you, please don’t share it with others)
Patient FAQs here


 
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iOS

Android

In your email account, you will have an email from no-reply@medopad.com, open the email, click on the blue “Activate” link and wait for the next page to fully load

  1. You can now open the Medopad app to log in with your email address and password.

  2. When you log in for the first time, your smartphone might ask to link with Apple Health (iOS) or Google Fit (Android).

    1. iOS: select “Turn all categories on”

    2. Android: allow access to Google Fit

By linking these to Medopad the app can use your phone’s technology to collect information (eg. daily steps)


3. Setting up your profile

In this section you will set up your profile and choose who do you want to share your information with.

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iOS

Profile

  1. Click the profile option on the bottom right of your screen;

  2. Write your full name, sex and date of birth
    (Image above).

  3. Click on Care Providers below to choose the Clinicians you want to share information with (image below):

  4. Remember that all doctors or nurses working in the team will be able to view your main hospital records

  5. If you do not recognise any names please speak with your care team

Android

Profile

  1. Click the profile option on the top right of your screen

  2. Please write your full name, sex and date of birth (image above).

Care Providers

  1. Open Care Providers, using the 3 dot menu, on the top right of your screen to choose the Clinicians you want to share information with (image below):

  2. Remember that all doctors or nurses working in the team will be able to view your main hospital records

  3. If you do not recognise any names please speak with your care team

You are now fully registered and your app is ready to use

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4. Your activities

On the homepage, you will find all the important activities your care team has chosen for you.

Questionnaire

This area contains a short questionnaire that will help the doctor to gauge how active you are. Please add your postcode once you get the app, and the date of your surgery once it has been done.

Frequency Please complete this weekly.

6 Minute Walk Test

The App will guide you through when to start and stop walking and will calculate and store your results at the end. It is best to try and use a route you do regularly, so you can repeat the test over a similar route each week.

Frequency We suggest you complete this task weekly.

Weight Management

It can be useful for your clinical team to have an overview of changes in your weight. Please enter any values from your scales at home.

Frequency Twice a week.

Blood Pressure

If you have a blood pressure monitor at home, record your BP readings.

Frequency Try to do this 2-3 times a week.

Blood Glucose

Record the blood glucose readings that you are taking at home.

Frequency Please add your blood glucose results into this part of the app every time you complete a test.

Medication tracker

Please add all the medications you are taking into the tracker, this will then alert you to take the medication and will give your Clinician visibility of any changes to the medications you are taking and that you are taking them as prescribed.

Frequency On a daily basis to help you manage your medication.


5. Your dashboard

The dashboard is where you can find all the information you have entered in each activity. The information will be shown in a graph format so both you and your doctors can have a quick and clear view of any changes. Using the timeline bar the graphs can show your information in weeks, months or years.  

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6. Your learn section

The Learn section on our app has useful info, links and videos. These are chosen by your care team to help you know more about your health, making your day-to-day life better. Some information may not be relevant to you as the Learn section is shown to all patients your team looks after.

If you need help using your Medopad app, you can contact Medopad’s support team in this section.