Hello from your care team

Welcome to Medopad. Your care team has chosen this mobile app to help you keep track of your child’s health and optimise their care. Let’s help you get started on this journey.

What is ‘Medopad’ ?

Medopad is a mobile app to help you keep track of your child’s health at home, and show your care team their progress.

Who has access to your child’s data ?

Your care team will be given access to your child’s data when you make your Medopad account. Your care team can access your child’s data at any time through their own portal. You can choose who their data is shared with at any time in the app.

When to use Medopad ?

Medopad will be added to your phone, so it’s important you keep it with you during the day. Your care team has chosen the activities for your child (e.g. weight) and it’s important you complete them as prescribed.

 
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“Our patients say that the programme is helpful and reassuring and gives them piece of mind at home. With this app we hope to do even more.”
— Catie Chou, Paediatric Cardiology Outreach Nurse, Evelina London Children's Hospital.

  1. Medopad app on your phone

Before getting to the fun part you need to make your Medopad account using your email address and your smartphone.

To make your account you need to have an email address (eg. xxxx@gmail.com). This is easier if you can open your email on your smartphone, as an email message to finish set-up will be sent to your email address.

iOS version (iPhones)

If you are using an iOS please check the iOS version is 9.2 or above- iPhone 5 and above will have this version. To find out you can check the Settings section on your phone.

Steps to download on iOS

  1. Open up the App Store and search "Medopad Patient Monitoring"

  2. Download Medopad app onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

Android (eg. Samsung)

If your smartphone is an Android, please check the Android version is 5.0 or above. You can find this information on your phone settings in ‘about device’.

Steps to download on Android

  1. Open up the Play Store and search "Medopad Patient Monitoring"

  2. Download Medopad onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

If your team has asked you to count your child’s steps or do the “6 minute walk test” then make sure the phone can measure steps (some Android devices do not have the technology to support the Medopad app)

 

2. Steps to register your account

Now that the Medopad app is on your phone, you will need to make your child’s own account.

  1. Click on “register a new account” (see image below)

  2. Please provide

    1. Your email address

    2. Your child’s full legal name (as it appears in the medical records)

    3. Create a password with 8 characters or more, with at least one letter (the rest can be numbers/symbols)

    4. Your activation code is: 42320389 (this is a code just for you, please don’t share it with others)

    5. Click “register”

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iOS

Android

In your email account, you will have an email from no-reply@medopad.com, open the email, click on the blue “Activate” link and wait for the next page to fully load

  1. You can now open the Medopad app to log in with your email address and password.

  2. When you log in for the first time, your smartphone might ask to link with Apple Health (iOS) or Google Fit (Android).

    1. iOS: select “Turn all categories on”

    2. Android: allow access to Google Fit

By linking these to Medopad the app can use your phone’s technology to collect information (eg. daily steps)


3. Information on your child’s data

Now that you have logged in, please take time to read the information screens about how your child’s data is looked after and GDPR (General Data Protection Regulation)

The next step is to choose who can access your child’s information:

  1. Your care team only (Your team has asked you to select this option)

  2. Your care team and care research (anonymously)

After reading the information, please sign your name using your finger like you would with a pen. You can now see Medopad’s app homepage. This screen will appear everytime you open the app.


4. Setting up your child’s profile

In this section you will set up your child’s profile and choose who do you want to share their information with.

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iOS

Profile

  1. Click the profile option on the bottom right of your screen;

  2. Write your child’s full name, sex and date of birth
    (Image above).

  3. Click on Care Providers below to choose the Clinicians you want to share information with (image below):

  4. Remember that all doctors or nurses working in the team will be able to view your child’s main hospital records

  5. If you do not recognise any names please speak with your care team

Android

Profile

  1. Click the profile option on the top right of your screen

  2. Please write your child’s full name, sex and date of birth (image above).

Care Providers

  1. Open Care Providers, using the 3 dot menu, on the top right of your screen to choose the Clinicians you want to share information with (image below):

  2. Remember that all doctors or nurses working in the team will be able to view your child’s main hospital records

  3. If you do not recognise any names please speak with your care team

Your child is now fully registered and your app is ready to use

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5. Your child’s activities

On the homepage, you will find all the important activities your care team has chosen for your child.

Weight measurement

Your doctors want to see any weight changes that can be linked to your child’s condition or medication. Your care team would like you to check and record your child’s weight daily.

Questionnaire

These questionnaires have been chosen by your team for your child’s condition and should be filled as below:

  • General Wellbeing: to be completed daily(weight changes, oxygen saturations, heart rate, daily fluids/feed intake).

  • Satisfaction Survey: to be completed once, at the end of the programme.

Medication tracker

To add your child’s medication, click the “plus” sign on the right-hand corner. Write the details and repeat for each different item. Once saved, you will receive alerts to remind you to give your child’s their medication. You should tick them as they take them.

The doses your child has taken will be shown as a percentage of the total they need to take in a day- it should reach 100% at the end of the day when they have taken every dose.

Please include any over the counter medication or supplements your child may be taking so your team have a full picture.

My Journal

This is your child’s personal diary, where you can write about their experiences, thoughts or feelings. It can also be handy to keep notes of anything you want to talk about with your team at their next appointment. Your clinicians have asked you to record your child’s feed in this section each day (type of feed/milk and volume). You may be able to use the microphone on your phone’s keyboard for speech-to-text. Your team do not regularly check this area, so please do not use it in medical emergencies.

Photo

You can use this section to take photographs of your child’s clinic letters and discharge summaries so that you have them with you in case of emergencies. You may wish to use this section to photograph your child’s wound if you have concerns.

Video

You can share any relevant videos of your child’s progress with your team (eg. speech, walking, moving your limbs). You should open the activity to start recording and save the video.

 

6. Your dashboard

The dashboard is where you can find all the information you have entered in each activity. The information will be shown in a graph format so both you and your doctors can have a quick and clear view of any changes. Using the timeline bar the graphs can show your child’s information in weeks, months or years.  

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7. Your learn section

The Learn section on our app has useful info, links and videos. These are chosen by your care team to help you know more about your child’s health, making your day-to-day life better. Some information may not be relevant to your child as the Learn section is shown to all patients your team looks after.

The ‘red flags’ and useful contacts are in this section as well as information on how to use the scales and saturation monitor.

If you need help using your Medopad app, you can contact Medopad’s support team in this section.



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