Hello from your care team

Welcome to Medopad. Your care team has chosen this mobile app to help you keep track of your health and optimise your care. Let’s help you get started on this journey.

What is ‘Medopad’ ?

Medopad is a mobile app for patients like you. It tracks your health and activity at home, and shows your care team your progress.

Who has access to my data ?

Your care team will be given access to your data when you make your Medopad account. Your care team can access your data at any time through their own portal. You can choose who your data is shared with at any time in the app.

When to use Medopad ?

Medopad will be added to your phone, so it’s important you keep it with you during the day. Your care team has chosen the activities for you (e.g. blood pressure) and it’s important you complete them as prescribed.

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In partnership with Chelsea and Westminster NHS trust.

  1. Medopad app on your phone

Before getting to the fun part you need to create your Medopad account.

iOS version (iPhones)

If you are using an iOS please check the iOS version is 10.3 or above-  iPhone 5 and above will have this version. To find out you can check the Settings section on your phone.

Steps to download

  1. Open up the App Store and search "Medopad"

  2. Download the Medopad app onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

Android (eg. Samsung)

If your smartphone is an Android, please check the Android version is 5.0 or above. You can find this information on your phone settings in ‘about device’.

Steps to download

  1. Open up the Play Store and search "Medopad"

  2. Download the Medopad onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

If your team has asked you to count your steps or do the “6 minute walk test” then make sure your phone can measure steps (some Android devices do not have the technology to support the Medopad app). Downloading ‘Google Fit’ from the play store will enable your phone to count steps.


Download the App here

Download app and sign up using the activation code provided by Medopad.


2. Steps to register your account

  1. Select ‘Create Account’

  2. Click on ‘I have a code’ and enter your Activation code

  3. Enter your full legal name

  4. You can choose to register using your mobile number or your email address

Mobile number

  1. Enter mobile number and select country

  2. You will receive an SMS message with a verification code, enter this code to activate your account

Email address

  1. Enter email address

  2. In your email account you will have an email from no-reply@medopad.com. Open the email and click on the blue “Activate” link which will automatically open and log you into the Medopad app


Your activation code is:

97196674

(this is a code just for you, please don’t share it with others)
Patient FAQs here


 
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iOS

Android

When you log in for the first time, your smartphone might ask to link with Apple Health (iOS) or Google Fit (Android).

  1. iOS: select “Turn all categories on”

  2. Android: allow access to Google Fit

By linking these to Medopad, the app can use your phone’s technology to collect information (eg. daily steps).


3. Setting up your profile

In this section you will set up your profile.

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iOS

Profile

  1. Click the profile option on the bottom right of your screen

  2. Write your full name, sex and date of birth (image above)

  3. Remember that all doctors or nurses working in the team will be able to view your main hospital records

  4. If you do not recognise any names please speak with your care team

Android

Profile

  1. Click the profile option on the top right of your screen

  2. Please write your full name, sex and date of birth (image above)

  3. Remember that all doctors or nurses working in the team will be able to view your main hospital records

  4. If you do not recognise any names please speak with your care team


4. Your activities

On the homepage, you will find all the important activities your care team has chosen for you.

Weight measurement

Frequency
Your doctors want to see any weight changes that can be linked to your condition or medication. Your care team would like you to check and record your weight.

Log your symptoms

Frequency
Your team have put together a list of important symptoms to look out for, tick any which you are feeling at that time. Please complete them..

Heart rate

If you are using an Apple Watch, your heart rate will be recorded automatically and added to the app. Other devices, such as high-tech blood pressure cuffs may also link with the app to give Heart Rate readings.

Blood pressure tracker

Frequency

If you don’t have a Blood Pressure cuff at home, you can take a free Blood Pressure test at your local pharmacy. To add your results click on Systolic (the higher number) and then Diastolic (the smaller number) and select “Done” to save it, or “Back” to try again

The Date and Time will automatically be set as the time you are writing, but you can also change the Date and Time (AM or PM) to earlier.

 

5. Your dashboard

The dashboard is where you can find all the information you have entered in each activity. The information will be shown in a graph format so both you and your doctors can have a quick and clear view of any changes. Using the timeline bar the graphs can show your information in weeks, months or years.  

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6. Your learn section

The Learn section on our app has useful info, links and videos. These are chosen by your care team to help you know more about your health, making your day-to-day life better. Some information may not be relevant to you as the Learn section is shown to all patients your team looks after.

If you need help using your Medopad app, you can contact Medopad’s support team in this section.