Hello from your care team

Welcome to Medopad. Your care team has chosen this mobile app to help you keep track of your health and optimise your care. Let’s help you get started on this journey.

What is ‘Medopad’ ?

Medopad is a mobile app for patients like you. It tracks your health and activity at home, and shows your care team your progress.

Who has access to my data ?

Your care team will be given access to your data when you make your Medopad account. Your care team can access your data at any time through their own portal. You can choose who your data is shared with at any time in the app.

When to use Medopad ?

Medopad will be added to your phone, so it’s important you keep it with you during the day. Your care team has chosen the activities for you (e.g. blood pressure) and it’s important you complete them as prescribed.

Message from clinician
— Dr Name, Job Title, Hospital

  1. Medopad app on your phone

Before getting to the fun part you need to create your Medopad account.

iOS version (iPhones)

If you are using an iOS please check the iOS version is 10.3 or above-  iPhone 5 and above will have this version. To find out you can check the Settings section on your phone.

Steps to download

  1. Open up the App Store and search "Medopad"

  2. Download the Medopad app onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

Android (eg. Samsung)

If your smartphone is an Android, please check the Android version is 5.0 or above. You can find this information on your phone settings in ‘about device’.

Steps to download

  1. Open up the Play Store and search "Medopad"

  2. Download the Medopad onto your phone (this may take a few minutes depending on your internet connection)

  3. Once the app has downloaded, click to open it

If your team has asked you to count your steps or do the “6 minute walk test” then make sure your phone can measure steps (some Android devices do not have the technology to support the Medopad app). Downloading ‘Google Fit’ from the play store will enable your phone to count steps.

Download the App here

Download app and sign up using the activation code provided by Medopad.

2. Steps to register your account

  1. Select ‘Create Account’

  2. Click on ‘I have a code’ and enter your Activation code

  3. Enter your full legal name

  4. You can choose to register using your mobile number or your email address

Mobile number

  1. Enter mobile number and select country

  2. You will receive an SMS message with a verification code, enter this code to activate your account

Email address

  1. Enter email address

  2. In your email account you will have an email from no-reply@medopad.com. Open the email and click on the blue “Activate” link which will automatically open and log you into the Medopad app

Your activation code is:


(this is a code just for you, please don’t share it with others)
Patient FAQs here

When you log in for the first time, your smartphone might ask to link with Apple Health (iOS) or Google Fit (Android).

  1. iOS: select “Turn all categories on”

  2. Android: allow access to Google Fit

By linking these to Medopad, the app can use your phone’s technology to collect information (eg. daily steps).

3. Setting up your profile

In this section you will set up your profile.



  1. Click the profile option on the bottom right of your screen

  2. Write your full name, sex and date of birth (image above)

  3. Remember that all doctors or nurses working in the team will be able to view your main hospital records

  4. If you do not recognise any names please speak with your care team



  1. Click the profile option on the top right of your screen

  2. Please write your full name, sex and date of birth (image above)

  3. Remember that all doctors or nurses working in the team will be able to view your main hospital records

  4. If you do not recognise any names please speak with your care team

4. Your activities

On the homepage, you will find all the important activities your care team has chosen for you. Your care team have asked you to complete these activities on a weekly basis.

Please read below for further information.

Weight measurement

Your doctors want to see any weight changes that can be linked to your condition or medication.

Log your symptoms

Your team have put together a list of important symptoms to look out for, tick any which you are feeling at that time.

Blood pressure tracker

If you don’t have a Blood Pressure cuff at home, you can take a free Blood Pressure test at your local pharmacy. To add your results click on Systolic (the higher number) and then Diastolic (the smaller number) and select “Done” to save it, or “Back” to try again

The Date and Time will automatically be set as the time you are writing, but you can also change the Date and Time (AM or PM) to earlier.

Heart rate

If you are using an Apple Watch, your heart rate will be recorded automatically and added to the app. Other devices, such as high-tech blood pressure cuffs may also link with the app to give Heart Rate readings.

My Journal

This is you personal diary, where you can write about your experiences, thoughts or feelings. It can also be handy to keep notes of anything you want to talk about with your team at your next appointment. You may be able to use the microphone on your phone’s keyboard for speech-to-text. Your team do not regularly check this area, so please do not use it in medical emergencies.

Medication tracker

To add your medication, click the “plus” sign on the right-hand corner. Write the details and repeat for each different item. Once saved, you will receive alerts to remind you to take your medication. You should tick them as you take them.

The doses you have taken will be shown as a percentage of the total you need to take in a day- it should reach 100% at the end of the day when you have taken every dose.

Please include any over the counter medication or supplements you may be taking so your team have a full picture.

6-minute walk test

This test will measure the distance you are able to walk without stopping for 6 minutes. Simple on-screen instructions will guide you through the test. It’s important that you carry the phone with the screen on so it’s easier to check the timer and to ensure the distance is correctly measured. After the 6-minute walk there is a 3-minute rest, after this the results are saved. For best results try to use the same walking route for every test.


Your care team has selected two questionnaires for your condition and should be filled in. These include:

  1. Quality of life (EQ5D) - complete weekly

  2. Sleep questionnaire - complete weekly

5. Your dashboard

The dashboard is where you can find all the information you have entered in each activity. The information will be shown in a graph format so both you and your doctors can have a quick and clear view of any changes. Using the timeline bar the graphs can show your information in weeks, months or years.  


6. Your learn section

The Learn section on our app has useful info, links and videos. These are chosen by your care team to help you know more about your health, making your day-to-day life better. Some information may not be relevant to you as the Learn section is shown to all patients your team looks after.

If you need help using your Medopad app, you can contact Medopad’s support team in this section.